Welcome to NBS

Support

Support relating to NBS Perspective

Issues affecting NBS Perspective only:

Installation

How can I obtain a copy of NBS Perspective?

Download and install NBS Perspective

NBS Perspective standalone installation from CD

NBS Perspective managed installation (MSI) from CD

NBS Perspective network install

How do I apply an online update to NBS Perspective?
 

Licensing

What are the differences between the Project and Professional Editions of NBS Perspective?

How many licences of NBS Perspective am I allocated?

I have unlocked NBS Perspective with a standalone licence – what does this mean?

I have unlocked NBS Perspective with a network licence – what does this mean?
 

View

What file formats are supported by the NBS Perspective Viewer?

I am unable to preview a file, is the file format supported by NBS Perspective?

My files open in the NBS Perspective Viewer rather than the native application

Which CAD packages are supported by the NBS Perspective Viewer?

CAD drawings do not generate thumbnails and a message states ‘No preview available'

Can I view older NBS specification files?
 

Organise

How do I add an existing project to NBS Perspective?

How do I create a new project in NBS Perspective?

Inserting a perspective

Can I add additional perspectives?

Can I edit a view?

My projects also contain an additional 'Explorer Folders' view - what is this?

When adding an existing project, does the project name have to match the name in Windows Explorer?
 

Share

How do I send documents to other people using NBS Perspective?

What is the NBS web courier service?

How do I download a pack from NBS web courier service into my project?

How to re-issue a pack
 

NBS Online

How do I use NBS Online?

Why is The Construction Information Service asking me to log in?

Web services error codes
 

Printing

If I change print settings on a NBS document via the NBS Perspective Viewer will they be saved?
 

General

What is NBS Perspective?

When attempting to launch NBS products via NBS Perspective I am directed to a web page

If I delete files in NBS Perspective, will the files be deleted in Microsoft Windows?

Where is My Perspective information stored?

What is a shared perspective?

When using a shared perspective, can a document be edited simultaneously by different users?

Making a shared perspective read only

Can I integrate emails into NBS Perspective?

Creating new documents from templates

What is the 'Drives' view?

How does NBS Perspective relate to Microsoft SharePoint?

After applying my update I no longer have access to NBS Assistant

How do I convert my NBS Assistant projects into NBS Perspective?

Login

Click here to register

User survey

Please take part in our short website survey and be in with a chance to win an iPod Touch.
Win an iPod Touch

Win an iPod

Contact NBS

Call us
0845 456 9594

Email us
support@theNBS.com

FullDetails

NBS eNews

Create or login to your NBS website account and sign up for our free eNewsletter, to keep you up to date on the latest news and developments at NBS.

SignUpNow