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Support relating to NBS Specification products

Issues affecting all NBS Specification products - NBS Building, NBS Engineering Services and NBS Landscape:

Accessing NBS Building Regulations from other NBS products

Adding a new Clause

Adding references to an existing project

Adding your own section to a specification

Amending Username and Passwords

Change user account Password

Changing the Document Title

Default username and password

How to browse and open specifications

Move NBS Library files to the local machine

Password protect exported documents

Printing a Contents Page

Printing and Exporting in NBS using the Wizard

Removing Section Locks

Renew NBS Licence

Upgraded software but library files are out of date

When opening CIS from the NBS software it asks to upgrade to the online version

Enabling Auto-Save

Compact and Repair files

Changing the number of recently used documents

Applying page numbers to documents

Clear all selected Dont show me again messages

Converting old Specification files

Using Stylesheets in NBS

Printing in Landscape Portrait orientation

Hide excluded clauses

A message stating 'Sorry there are not enough seats available on your network licence, please try again later' is displayed

Error Message 16 bit Windows subsystem error - autoexec.nt

Error Message: It would appear that you do not have the following library file(s) within your resources folder

Error Message: An error occurred while reading the document page layout

Request Code box displays Error

Error Message: Problems retrieving data from security.sms file

Worksection checked out by user [user name] on machine [machine name]

Error 1935 when trying to install NBS Software

Error 1606 when trying to install NBS Software

A message stating Internet Explorer 6 is not installed is displayed

A message stating The section could not be recorded as complete because it has outstanding validate actions is displayed

Error Message Invalid NBS File Format is displayed

Error Message Please Insert Disc 1 is displayed during installation

Logging on as a different user

Removing document permissions

Renaming NBS Specifications

A message stating This is a protected NBS Guidance Page is displayed

Validating Specifications

Error Message The document path is a library is displayed

A message stating COULD NOT FIND RTF FILE! is displayed

Unable to browse for preliminaries in the New Document Wizard

Turn on Validation

NBS Guidance to some Scottish Technical Standards is missing

Error Message Procedure call or argument is not valid is displayed

NBS Guidance is not displayed for some clauses

NBS Section is blank displaying only the title

What is Validation

Error Message Error getting server time is displayed

Error Message There was an error creating the document. Please use the wizard to try again is displayed

Using File Locations

Increasing and Decreasing Text Size

A Message Stating A reference source for this document could not be found is displayed

A Message Stating The Document is read only is displayed

Print or Export selected sections rather than the entire document

Find what version of the software a Specification was created in

First Revision does not appear on printout

Creating your own Clauses

NBS Guidance Problems - Internet Explorer 6

NBS Guidance Problems - Internet Explorer 7

A guide to NBS Online Updating for IT Administrators

A guide to NBS Online Updating for software users

Online updating explained

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0845 456 9594

Email us
support@theNBS.com

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