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Software support
The NBS Software Support team are always happy to help you with any NBS software related queries you may have, and can be contacted via the following channels from 9am until 5pm Monday to Friday, excluding bank holidays.
Phone: 0845 456 9594 International: +44 191 232 9594
Fax: +44 (0)191 232 5714
Email: support@theNBS.com
Support Chat: Connect for live chat with an NBS Software Support Specialist
Outside of office hours online support is available via our website subscriber's area. This facility is reserved for registered NBS customers and contains a number of useful resources including a product knowledgebase to provide support 24 hours a day, 7 days a week.
If you have a query that is not answered on this site, the NBS Software Support team will be happy to help and can be contacted on the alternative channels listed above.
Please note: the NBS Online Diagnostic Tool is no longer available. If you need any further assistance, please contact the NBS Software Support team.
Latest support news
- How to reference NBS specifications in a CAD drawing
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As of November 2008,