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Mediation - an approach to resolving workplace issues

Publication Year

2013

Document Status

Withdrawn

Abstract

Practical help for employers, trade unions and employees and their representatives deciding whether, and under what circumstances, mediation may be suitable; and which factors and processes need to be considered in its implementation.

Document History

This document has been archived by its original publisher. February 2013 edition. Produced for the Advisory, Conciliation and Arbitration Service (ACAS) and Chartered Institute of Personnel and Development (CIPD). First published in 2008 as 'Mediation: An employer’s guide'.

Publisher Information

Advisory Conciliation and Arbitration Service

ACAS (the Advisory, Conciliation and Arbitration Service) provides free and impartial information and advice to employers and employees on all aspects of workplace relations and employment law.

Euston Tower
286 Euston Rd
Kings Cross
London
ACAS
UK

Website: http://www.acas.org.uk/
Tel: +44 (0)300 123 1150