Support Feed

NBS desktop products and Mac OS X

Wed, 26 Nov 2025 10:50:04 Z

This article provides information on using Mac OS X with NBS desktop products.

Which NBS programs contain preliminaries for use with the JCT Measured Term Contract

Thu, 25 May 2023 09:17:44 Z

NBS provide preliminaries for use with the JCT Measured Term Contract. These are only included in NBS Scheduler.

Licence information for NBS Building and NBS Landscape

Wed, 24 May 2023 13:40:03 Z

Licence information for NBS Building and NBS Landscape.

How to check where your file is saved in NBS Building and NBS Landscape

Thu, 13 Apr 2023 11:30:23 Z

A guide to help you quickly find where your file is saved for NBS Building and NBS Landscape

Standard installation guide for NBS Tools

Thu, 13 Apr 2023 11:28:36 Z

This article describes how to install the NBS Tools suite which contains NBS Annotator, NBS Cost Tracking and NBS Viewer.

NBS Tools Managed installation

Thu, 13 Apr 2023 11:28:31 Z

The managed install allows the network administrator to apply NBS Tools as a Group Policy to selected users or machines using the Active Directory in Windows Server.

Overlapping columns in NBS Products

Thu, 13 Apr 2023 11:28:26 Z

The columns in NBS Building/Landscape/Contract Administrator are overlapping and not displaying corrrectly.

The NBS software is being displayed too small on the screen

Thu, 13 Apr 2023 11:28:20 Z

This article explains how to adjust the way the NBS software is displayed on screen.

Text entered in the top left hand corner header is lost after closing down and reopening the specification

Thu, 13 Apr 2023 11:28:15 Z

When the specification is closed down and reopened the text/logo in the top left hand header is missing and subsequently fails to print this part of the header.

NBS Contract Administrator - Licence Manager cannot access the licence store file

Thu, 13 Apr 2023 11:26:01 Z

Upon opening NBS Contract Administrator you may encounter the error 'Licence Manager cannot access the licence store file'. To resolve this issue please follow this article.

NBS Scheduler - Licence Manager cannot access the licence store file

Thu, 13 Apr 2023 11:25:41 Z

Error Code 014

Thu, 13 Apr 2023 11:25:14 Z

When working on a specification you may get an error if the software can no longer connect to the licence stored on your network drive

How to get the most out of NBS Guidance in NBS Create

Thu, 13 Apr 2023 11:24:53 Z

A video exploring the NBS Guidance panel in NBS Create, showing how information within the panel can help inform and advise while writing a specification document.

NBS Create is running slowly – how to identify possible causes

Thu, 13 Apr 2023 11:24:48 Z

Sometimes NBS Create can run slower than expected - this article addresses what can be done and what steps you can take to prevent this from happening.

How secure is my data in NBS Create?

Thu, 13 Apr 2023 11:24:44 Z

This article gives an overview of how secure your data is that you create in NBS Create, whether they be office masters, office values or user notes.

The options to Create or Add to an Office Master are greyed out

Thu, 13 Apr 2023 11:24:38 Z

This article describes why the menu options to "Create an Office Master" and "Add to Office Master" are greyed out and unavailable.

Clause number conflict found. A user-created clause with this number already exists

Thu, 13 Apr 2023 11:24:32 Z

Error in NBS Create: “A user-created clause with this number already exists. In order to continue you will need to renumber the user clause to prevent conflicts”.

"DPAPI was unable to decrypt data" error in NBS Create

Thu, 13 Apr 2023 11:24:23 Z

This article describes an scenario within NBS Create that can generate a DPAPI error message.

Updating from JCT 2011 project management sections to JCT 2016

Thu, 13 Apr 2023 11:24:17 Z

How to update the JCT project management sections from 2011 to 2016 in NBS Create.

"Error 1311. Source file not found" on running installer

Thu, 13 Apr 2023 11:24:11 Z

This describes an error when trying to install NBS Create

When adding a Manufacturer System, you get the error message ‘Unable to set the Manufacturer clause item’

Thu, 13 Apr 2023 11:24:05 Z

When adding a Manufacturer System in NBS Create, you get the error message ‘Unable to set the Manufacturer clause item’.

How to publish document from NBS Scheduler

Thu, 13 Apr 2023 11:21:25 Z

This video helps you get started using NBS Scheduler by demonstrating how to publish your schedule of work, this includes printing and formatting options.

How to write a schedule of work

Thu, 13 Apr 2023 11:21:20 Z

This video helps you get started in NBS Scheduler by demonstrating the key steps of writing a schedule of work.

How to use cost tracking in NBS Scheduler

Thu, 13 Apr 2023 11:21:15 Z

This video helps you get started by demonstrating how to use cost tracking in NBS Scheduler

How to drag and drop clauses into your schedule

Thu, 13 Apr 2023 11:21:10 Z

A video to explain why the no-entry icon might appear when trying to drag and drop work items into your schedule of work in NBS Scheduler and how to resolve this problem.

How to add manufacturer products using NBS Plus

Thu, 13 Apr 2023 11:21:04 Z

How to add manufacturer products to your schedule of work using NBS Plus.

My Schedule of Work is too Long

Thu, 13 Apr 2023 11:20:59 Z

In this article we provide guidelines on how you can reduce the length of your NBS Scheduler documents, making them more concise, clear, and easier for your clients to read.

Unable to Paste a Manufacturer product in NBS Scheduler

Thu, 13 Apr 2023 11:20:53 Z

When trying to insert a manufacturer product into your Schedule of Works the Paste NBS Plus button does not insert the product into NBS Scheduler.

How to create a new template in NBS Scheduler

Thu, 13 Apr 2023 11:20:48 Z

This article will explain the process of putting your own template into NBS Scheduler.

Trade reports in NBS Scheduler

Thu, 13 Apr 2023 11:20:43 Z

This article explains how to use Trade reports in NBS Scheduler.

The reference specification explained

Thu, 13 Apr 2023 11:20:37 Z

This article explains what a reference specification is used for.

Moving your licence for NBS Scheduler

Thu, 13 Apr 2023 11:20:31 Z

How to move your NBS Scheduler licence to a new PC or server.

Installing NBS Scheduler via a Managed installation

Thu, 13 Apr 2023 11:20:26 Z

This article provides a guide on installing NBS Scheduler via a Managed installation, for System Administrators.

NBS Scheduler terminology

Thu, 13 Apr 2023 11:20:20 Z

Defining what a Construction, Work Item, Property are in NBS Scheduler.

Why do I get a no entry icon when I drag and drop content into my scheduler of work?

Thu, 13 Apr 2023 11:20:15 Z

In NBS Scheduler, you may see a no-entry sign when trying to drag a work item into the schedule.

Using the 'down to next item' button causes the error - 'NBS Scheduler has encountered a problem and needs to close'

Thu, 13 Apr 2023 11:20:04 Z

In an older version of NBS Scheduler, using the 'down to next item' button will cause the software to close when it moves to select a clause heading that is not expanded.

How do I access NBS Plus information in NBS Scheduler

Thu, 13 Apr 2023 11:19:52 Z

This article describes how NBS Plus works in NBS Scheduler.

Is there a spell check feature in NBS Scheduler?

Thu, 13 Apr 2023 11:19:46 Z

NBS Scheduler has a spell check facility, which will check your schedules of work.

How do I delete or hide properties in NBS Scheduler

Thu, 13 Apr 2023 11:19:41 Z

Within NBS Scheduler, where properties are not required, they can be either deleted or hidden.

How do I apply an online update to NBS Scheduler?

Thu, 13 Apr 2023 11:19:35 Z

This article explains how you can perform an online update for NBS Scheduler.

How do I complete properties using manufacturers' information in NBS Scheduler?

Thu, 13 Apr 2023 11:19:26 Z

This article explains how you can use the NBS Plus Manufacturers' Information panel to complete the inserts in your work items in NBS Scheduler.

How do I edit and complete properties?

Thu, 13 Apr 2023 11:19:02 Z

This article explains how the title and value of any property can be edited in NBS Scheduler.

How do I complete and edit headings and subheadings?

Thu, 13 Apr 2023 11:18:56 Z

In NBS Scheduler a heading or subheading can be amended to suit the needs of the schedule of work.

How do I move a construction to other headings?

Thu, 13 Apr 2023 11:18:48 Z

When editing a schedule, you can re-locate a construction to a new heading within the NBS Scheduler software.

Standard installation instructions for NBS Scheduler

Thu, 13 Apr 2023 11:18:41 Z

This article explains how to install NBS Scheduler.

Auto Save is switched off after applying update

Thu, 13 Apr 2023 11:18:35 Z

In versions of NBS Scheduler after update 2010-2 August (v5.0.3.3) the Auto Save feature is switched off in the Options menu, even if previously on in earlier versions.

How to reuse clauses from a previous schedule

Thu, 13 Apr 2023 11:18:28 Z

Sometime it is helpful to re-use clauses written in a previous schedule. This article describes how to do this in NBS Scheduler.

Unfreeze numbering in NBS Scheduler

Thu, 13 Apr 2023 11:18:22 Z

This article explains how to unfreeze numbering in NBS Scheduler.

Exporting a Schedule into PDF format

Thu, 13 Apr 2023 11:18:15 Z

How to export a Schedule into PDF format

Add a work item to a schedule

Thu, 13 Apr 2023 11:18:08 Z

This article explains how you can add a work item to a schedule in NBS Scheduler.