Upon opening NBS Landscape or NBS Building you may see the following error:

The security.sms file has been found however there were problems retrieving data from it.

NBS Building/Landscape is unable to read the security file on the network, this is likely due to the file size. To resolve this issue please follow these steps:

 1. With NBS closed down please browse to the security file location

2. Rename the security.sms file to secuirty.sms.old

3. Rename the security.sms.tmp file to secuirty.sms

4. Reopen NBS Building

 Note: If you use logins to access NBS then these will be lost. You can however recreate them by logging in as an Administrator and going to Tools>Administrator Tools>User Accounts