Symptoms

When attempting to install the software you get an error message saying “Error 1606: Could not access network location”, it will then point to a network location that is no longer valid on the network.

Cause

The 'My Documents' folder on this machine is pointing to an invalid network location. Either the current user cannot access the 'My Documents' location on the network or a server has been removed/changed.

Resolution

Right click on My Documents and click Properties.

Change the Target Location to be a valid network location or a location on the local hard drive. You should now be able to install the software.