SymptomsDuring the installation process of the NBS software the following message is displayed:
More informationThis problem is caused by an error in the Installshield wizard when trying to install the Microsoft .NET Framework.
Please see Microsoft KB Item 308096 for further details.
ResolutionTo resolve the error message, firstly try installing Microsoft .Net Framework manually from the NBS software CD.
To reinstall run through the following steps:
- Browse the NBS CD
- Go into the folder named Managed Installation
- Go into the folder named NET
- Double click on the file Dotnetfx.exe, follow the install instructions
- Once this has been installed restart the NBS software installation.
If you still receive the Error 1935 please try the following:
- Restart your computer
- Stop the Windows Installer, to do this open go to Start > Control Panel, double-click on Administrative Tools, double-click Services, right-click the Windows Installer Service and select Stop
- Now try installing the software.