Symptoms

When attempting to print a specification, the following message appears:

‘An error occurred while reading the document page layout’.

More information

This error may be caused by a corruption within the document itself, or it could also be a fault with your print device or printer driver.

Resolution

Please check the options below:
  1. Check that other documents can be printed successfully, and set the default printer settings to A4
  2. If another print device is available, try setting this as the default
  3. Download an updated driver from your printer manufacturer’s website.

If the error still occurs with the document, please contact NBS Software Support.