More Information

When you go to Tools > My Settings, you get the following message: “It was not possible to load your administrator settings file:…”

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This is because the software isn’t picking up the officesettings.xml file which is generally located in the Admin folder of your unpack.
 
For Standalone installations, the file is located in C:\Program Files (x86)\NBS\NBS Building\Admin. For Network installations, this is where you did your unpack on the server i.e. [SERVER]\program files\NBS\NBS Building\Admin.

Resolution

After clicking on the ‘OK’ button, log in as the administrator (default password is administrator) then go to Tools > My Settings > File locations tab at the top. At the bottom you will see the Office Setting File Location file path. Click on the button on the right of that path in order to browse to the location; you won’t be able to paste in the path.

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Sometimes when you browse to the location, it may not show up - this is because the file is still defaulted as a .tmp file in the Admin folder (this can be viewed through your file browser/windows explorer):

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Outside of the software, you'll need to do the following:

1. Browse to that location.

2. Make a copy of the officesettings.xml.tmp file and paste it in the same location - you'll see a duplicate but renamed to officesettings.xml - copy.tmp.

3. Rename the copied file to simply officesettings.xml.

NOTE: Do not delete the original .tmp files as they can be still used if the renamed files become unreadable or corrupt.

When you go back to your NBS software, it will appear now to be selected:

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Once you have clicked on the Open button, the program will prompt you to restart the software:

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