Symptoms

If you Print or Export a document from NBS, the document appears in landscape orientation instead of portrait.

Summary

As well as printing, the PDF export feature of the software uses your default printer settings to determine how it should display the document. If your default printer settings are set up to use landscape orientation then it will use that.

Resolution

Windows 7

  1. Click the Start icon and select Devices and Printer on the right-hand menu.
  2. Locate the default printer (a green tick in the bottom left-hand corner will indicate which printer is the default).
  3. Right-click on this printer and select Printing Preferences.
  4. Check the page orientation, this will most likely be set to landscape.
  5. Set this to portrait, save it and re-publish your NBS document.

Windows 8

  1. Click the start icon in the bottom left hand corner.
  2. Locate Control Panel from the list of apps.
  3. Select Devices and Printers.
  4. Locate the default printer (a green tick in the bottom left-hand corner will indicate which printer is the default).
  5. Right-click on this printer and select Printing Preferences.
  6. Check the page orientation, this will most likely be set to landscape.
  7. Set this to portrait, save it and re-publish your NBS document.

Windows 10

  1. Click the start icon and select the Settings Wheel from the left hand column.
  2. Select Devices in Windows settings screen and then click Printers & Scanners.
  3. Locate the default printer (The word default will be displayed under the printer set to default).
  4. Click on this printer and select Manage.
  5. Go to the Printing Preferences and check the page orientation. It will most likely be set to landscape. 
  6. Set this to portrait, save it and re-publish your NBS document.