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Software support

The NBS Software Support team are always happy to help you with any NBS software related queries you may have, and can be contacted by telephone during normal office hours. However to provide software support to registered NBS subscribers 24 hours a day, 7 days a week, we have developed the NBS Software Support Area.

If you have a query that is not answered on this site, the NBS Software Support team will be happy to help and can be contacted by telephone on 0845 456 9594, fax on 0191 232 5714 or email at support@theNBS.com.

Software product lifecycle information

At NBS we are committed to the continuous development of our products and services. From time to time, we introduce new products to supersede older ones. When this happens, we stop development of the old products and define a migration period to assist users in moving to the latest versions. You can now see full details of the lifecycle of all NBS software products, and the level of support available.

Search the Software Support area

Contact the Software Support team

If you require help using the software support area, read the notes explaining how to use the search engine. Alternatively, you can contact us.