Software support

The NBS Software Support team are always happy to help you with any NBS software related queries you may have, and can be contacted via the following channels from 9am until 5pm Monday to Friday, excluding bank holidays.

Phone: 0845 456 9594            International: +44 191 232 9594

Fax: +44 (0)191 232 5714

Email: support@theNBS.com

Support Chat: Connect for live chat with an NBS Software Support Specialist

Online @ theNBS.com

Outside of office hours online support is available via our website subscriber's area. This facility is reserved for registered NBS customers and contains a number of useful resources including a product knowledgebase to provide support 24 hours a day, 7 days a week.

If you have a query that is not answered on this site, the NBS Software Support team will be happy to help and can be contacted on the alternative channels listed above.

Latest support news

• Unable to update the datastore in NBS Contract Administrator 2.2.0
• Unable to use the spell-check feature in NBS specifier software
• NBS compatibility with Windows 7
• NBS compatibility with Internet Explorer 7 and Internet Explorer 8
• NBS and CAD
• NBS Guidance within NBS Building
• NBS Guidance problems
   

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