Contact us

The NBS Customer Centre

If you are a customer or you would like to enquire about NBS products or services, please contact the appropriate team in the NBS Customer Centre between 9am and 5pm Monday to Friday, on our UK local rate number:

NBS Customer Services
To contact NBS Customer Services for information about your current subscription or for information about training, call 0845 456 9594 and choose option 1. Alternatively you can email info@theNBS.com or training@theNBS.com. Please note, telephone calls to NBS may be monitored for training purposes.

NBS Sales
To contact NBS Sales to enquire about NBS products, call 0845 456 9594 and choose option 2. Alternatively you can request more information or request a quote.

NBS Software Support
To contact NBS Software Support, for help installing or using an NBS product, call 0845 456 9594 and choose option 3. Alternatively you can email support@theNBS.com or Chat to one of our support team.

NBS Training
To contact NBS Training for information about training, call 0845 456 9594 and choose option 1. Alternatively you can email training@theNBS.com.

NBS Office Library Service
To contact the NBS office Library Service for information about your subscription or to arrange a no obligation consultation all 0845 456 6501 or alternatively email OLS@theNBS.com.

NBS offices

To contact the main NBS office reception call 0191 244 5500.

To send a fax to NBS use 0191 232 5714.

Write to NBS at:

NBS
The Old Post Office
St Nicholas Street
Newcastle upon Tyne
NE1 1RH

Overseas numbers:

NBS Customer Centre: +44 191 232 9594
NBS Customer Centre Ireland local rate number: 1800 654 230
NBS main office: +44 191 244 5500
Fax: +44 191 232 5714

Directions

If you're visiting the office, we're just a five minute walk from Newcastle Central Station (Rail and Metro) and there's also car parking nearby for visitors travelling by road. Click here for directions.

Website feedback

If you are experiencing problems with this website, please send details to info@theNBS.com, and we will do our best to fix it as soon as possible.

NBS is a trading name of RIBA Enterprises Ltd.  Registered office: 15 Bonhill Street, London EC2P 2EA, Registered in England 978271. VAT number: GB 232 3518 91

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