NBS Chorus Accessibility Statement

This accessibility statement applies to NBS Chorus (https://chorus.thenbs.com).

This web platform is run by NBS Enterprises Ltd (herein NBS). We want to ensure that as many people as possible can use NBS Chorus. This means all users should be able to:

Change colours, contrast levels and fonts.
Zoom in up to 300% without the text spilling off the screen.
Navigate most of the web platform using just a keyboard.
Navigate most of the web platform using speech recognition software.
Listen to most of the web platform using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We have also endeavoured to make the text in this web platform as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this web platform?

Some parts of this web platform are not fully accessible. There are currently issues with:
Navigating and interacting with table-based content using only a keyboard.
The colour contrast of some items within the Editor.
Rich text editor controls have no accessible names.

Feedback and contact information

If you need information on this web platform in a different format, like accessible PDF, large print, easy read, audio recording or Braille, you can email support@thenbs.com. We will consider your request and get back to you within five working days.

Reporting accessibility problems with this web platform

NBS is committed to maintaining and improving the accessibility of this web platform.

If you find any problems not listed on this page, or think that we are not meeting accessibility requirements, please contact support@thenbs.com.

Enforcement procedure

In the UK, the Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 and the Equality Act 2010. If you are not happy with how we respond to your feedback, you can contact the Equality Advisory and Support Service (EASS).

In Canada, the Canadian Human Rights Commission (CHRC) is responsible for enforcing the Accessible Canada Act 2019 (ACA). If you are not happy with how we respond to your feedback, you can contact them through their website.

In Australia, the Australian Human Rights Commission (AHRC) is responsible for enforcing the Disability Discrimination Act 1992 (DDA). If you are not happy with how we respond to your feedback, you can contact them through their website.

Contacting NBS

The NBS website provides a list of the contact details you can use.

Technical information about the accessibility of this web platform

NBS is committed to making this web platform accessible. We assess the accessibility of NBS Chorus against the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.

Compliance status

This web platform is partially compliant with the WCAG 2.1 AA standard, due to the exemptions listed below.

Non-accessible content

The content listed below is non-accessible:

Issue	Rule	Fix
No method to bypass blocks of repeated content	WCAG 2.1 A - Navigable	Under review
Keyboard accessibility of table-based content	WCAG 2.1 A - Keyboard	Under review
Some checkboxes have no accessible label	WCAG 2.1 A - Input assistance	Under review
Keyboard accessibility of 'Suggestions' menu within the Editor environment	WCAG 2.1 A - Keyboard	Under review
Colour contrast of 'parked' rows or items within the Editor environment	WCAG 2.1 AA - Contrast (Minimum)	Under review
Colour contrast of 'More products' link in the Editor environment	WCAG 2.1 AA - Contrast (Minimum)	Under review

Disproportionate burden

The content listed below would place a disproportionate burden on NBS to remedy:

Issue	Rule	Explanation
Rich text editor controls have no accessible labels	WCAG 2.1 A - Input assistance	NBS uses an open source, third party library called QuillJS to provide rich text editing functionality. At this time, we cannot dedicate the resources needed to modify or replace this implementation.

What we are doing to improve accessibility

We assess our accessibility compliance against the WCAG 2.1 AA standard every six months, and fix new issues as they appear. We also try to ensure that any new content or functionality added to this web platform meets the WCAG 2.1 AA standard.

Preparation of this accessibility statement

This statement was prepared on 22 July 2022. It was last reviewed on 22 July 2022.

This website was last tested on 12 March 2022.

The test was carried out by NBS.

All core customer-facing parts of the web platform were tested. The issues found have been recorded in earlier sections of this document.

Accessibility statement