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Manufacturer spotlight: The Hidden Barrier to Office Return: How Noise is Undermining UK Workers' Productivity

A new study from Oscar Acoustics, Great Britain’s specialists in architectural acoustic finishes, highlights a growing workplace challenge: Excessive office noise is undermining productivity, employee well-being, and the ‘Great Return to the Office.’

The Hidden Barrier to Office Return How Noise is Undermining UK Workers Productivity Header 02

Banner image: SonaSpray K-13 acoustic ceiling spray in mid grey applied throughout inclusive London workspace for global NGO client. Credit to BW Workplace Experts, tp bennett. Image ©Hufton+Crow.

24 April 2025

A new study from Oscar Acoustics, Great Britain’s specialists in architectural acoustic finishes, highlights a growing workplace challenge: Excessive office noise is undermining productivity, employee well-being, and the ‘Great Return to the Office.’

Noise has become a major deterrent for employees returning to in-office work. The push to end hybrid working is gaining momentum, with corporate giants like Amazon, JPMorgan Chase, and Barclays leading the charge and setting the tone for what some call "the great return." Yet, despite efforts by employers to improve office environments, more than half (56%) of UK office workers still describe their workplaces as noisy, and fewer than one in three believe their surroundings fully support their productivity.

SonaSpray acoustic ceiling sprays in white and light grey in Oscar Acoustics’ new HQ - The Oscar Innovation Centre. Image ©Antonia Stuart.
SonaSpray acoustic ceiling sprays in white and light grey in Oscar Acoustics’ new HQ - The Oscar Innovation Centre. Image ©Antonia Stuart.

The findings, based on a survey of 2,000 UK business professionals, reveal the impact of poor acoustic design on employee satisfaction and productivity:

The data also reflects a generational divide: Two in three employees aged 25-34 say they would quit if forced to return to full-time office work, while just 1 in 10 Gen Z workers actively prefer office hours.

A productivity problem ignored

Despite the global focus on workplace well-being, the percentage of employees who describe their office as noisy has remained stubbornly high—from 59% in 2019 (Oscar Acoustics, Noisy Workspace, 2019) to 56% in 2025. Noise-related productivity issues are also worsening: In 2023, 81% of employees reported that office noise affected their performance—up sharply from 41% in 2022.

To cope, employees are increasingly turning to noise-blocking methods, including headphones, with usage nearly doubling from 23% in 2022 to 41% in 2025. While effective in the short term, this reduces collaboration and team cohesion, stifling opportunities for spontaneous learning and innovation, especially for junior colleagues who are in a stage of their careers requiring mentorship and on-the-job coaching.

It’s all in the design

Acoustic issues continue to be overlooked in office design despite the growing evidence of their impact. Only 29% of workers feel their office acoustics meet their needs, with the same number revealing that implementing acoustic solutions would improve their productivity. This aligns with reports from architects highlighting a lack of focus on sound management in project briefs.

SonaSpray K-13 Special acoustic ceiling spray in light grey applied throughout dMFK Architect’s HQ 76 Charlotte St. Image ©Killian O'Sullivan.
SonaSpray K-13 Special acoustic ceiling spray in light grey applied throughout dMFK Architect’s HQ 76 Charlotte St. Image ©Killian O'Sullivan.

Ben Hancock, Managing Director of Oscar Acoustics, commented: “Productivity in the UK is already under scrutiny, with the Confederation of British Industry (CBI) reporting declines in Q1 2025 and EY revising GDP growth forecasts down to 1% . Employers, architects, and developers cannot afford to treat acoustics as an afterthought. Investing in sound management isn’t just a matter of employee well-being—it's a strategic priority for business success.”

Neuroleadership Coach, Lara Milward, added: “At this pivotal moment in the evolution of the workplace, we have the chance to redefine what the office actually means. It shouldn’t just be a place where people show up — it should be a purpose-built environment that actively supports health, well-being, focus, and collaboration. This isn’t just about designing workspaces; it’s about creating environments that give people real reasons to come together and do their best work."

Oscar Acoustics calls on companies to prioritise workplace acoustics as part of their return-to-work strategy, empowering employees to thrive in environments designed for both productivity and collaboration.

Find out more about Oscar Acoustics’ study, download their 2025 Whitepaper ‘Shaping Spaces for The Great Return to the Office’

The Hidden Barrier to Office Return How Noise is Undermining UK Workers Productivity 04
Download the whitepaper: https://campaign.oscar-acoustics.co.uk/c/441047

Methodology
The following release includes data from Oscar Acoustics’ 2025 workplace survey, capturing 2,000 UK office workers, and anecdotes from Oscar Acoustics Roundtable, Sound Strategy: The Workplace Reimagined, held in February 2025 in collaboration with RIBA Journal.

The survey was conducted by CensusWide.

1. https://cloudbooking.com/blogs/great-return-to-office-is-big-business-ending-hyrbid-work-in-2025
2. https://www.cbi.org.uk/media-centre/articles/private-sector-expects-activity-to-fall-again-growth-indicator-january-2025
3. https://www.ey.com/en_uk/newsroom/2025/02/uk-economic-growth-downgraded-due-to-a-disappointing-2024