This programme demonstrates how to deal with an employee whose unacceptable behaviour has resulted in potential loss of business, a falling out with other staff and a client who no longer wishes to deal with him.
Key learning points:
- How to deal with a relationship breakdown with a client
- How to deal with a relationship breakdown with staff
- What is a fair reason for dismissal
About the contributors
Hay & Kilner Solicitors is one of the leading law firms in Newcastle upon Tyne. They offer a complete commercial and personal legal service to clients – locally, nationally and overseas.
Neil Dwyer is the Head of Employment at Hay & Kilner with over 20 years’ experience in this area. He is a member of the Employment Lawyers Association and is named as a “Leading individual” in this area of law in independently researched guides to the legal profession.
Sarah Hall is a Partner at Hay & Kilner with over 10 years employment law experience dealing with all aspects of employment law advice. She is a member of the Employment Lawyers Association and is named as a “Leading individual” in her field in Chambers Guide, an independently researched guide to the legal profession.
Rodney Jones is a Partner at Hay & Kilner, in the Commercial Disputes team. He has many years of broad experience in a range of litigation matters and is now substantially committed to exploring forms of alternative dispute resolution, including mediation, to find the optimum solutions for his clients.