Intelligent client function. A practical guide to developing and operating your intelligent client function for PFI contract management
Publication Year
2026
Document Status
Current
Abstract
Provides guidance on intelligent client function (ICF), explaining what it is and how to design, source and operate ICF.
Document History
Document type: guidance. First published: 26 March 2026.
Publisher Information
National Infrastructure and Service Transformation Authority
The National Infrastructure and Service Transformation Authority (NISTA) combines long-term strategy and best practice project delivery, to support more effective management and delivery across government to result in building effective and efficient infrastructure across the UK. Previously known as the Infrastructure Projects Authority (IPA) and the National Infrastructure Commission (NIC).