Construction products industry - key performance indicators 2007. Handbook
Publication Year
2007
Document Status
Withdrawn
Abstract
Includes guidance on how to use KPI graphs. Comprises the results of fifteen key indicators and several secondary/diagnostic indicators, which focus on the customer satisfaction, people (safety and training, for example) and the environment.
Document History
Based on projects completed in 2006. Produced in partnership with the Department for Business Enterprise and Regulatory Reform.
Publisher Information
Construction Products Association
The Construction Products Association represents manufacturers and suppliers of construction products, components and fittings in the UK.
The Building Centre
26 Store Street
London
CPA
Website: http://www.constructionproducts.org.uk/
Email: matt.mckeown@constructionproducts.org.uk
Tel: +44 (0)20 7323 3770
