Principles for service contracts. Contract management guidelines
Publication Year
2002
Document Status
Withdrawn
Abstract
These guidelines cover the issues involved in managing long-term service contracts following contract award. The main areas covered are managing service delivery (formal governance), managing the relationship, contract administration, seeking performance improvements, and managing changes. This guidance does not cover the process of creating a commercial arrangement.
Document History
Supersedes CUP 61.
Publisher Information
Office of Government Commerce
The Office of Government Commerce (OGC) was established to help Government deliver best value from its spending. They publish a series of procurement guides, and other documents to sustainability, risk management and cost management in construction. The Property Advisers to the Civil Estate (PACE) was merged with other organisations in 2001 to join the OGC.
Rosebery Court
St Andrew's Business Park
Norwich
Norfolk
OGC
UK
Website: http://www.ogc.gov.uk
Email: ServiceDesk@ogc.gsi.gov.uk
Tel: 0845 000 4 999
