Here you will find all you need to know about updates and support for NBS Contract Administrator.
Use it
NBS Contract Administrator has been designed to be intuitive and simple to use. Projects and Contract Administration Forms are organised on the left-hand side of the screen. The centre of the screen is used for editing project details, contacts and forms, with the right of the screen displaying guidance. Users of other NBS products will find the user interface of NBS Contract Administrator familiar.
Extensive guidance is provided in the software and gives both detailed advice and information about contract administration, communication, and guidance on how to complete the contract administration forms on screen.
Support
Our experienced NBS Software Support team is here to help you with any NBS software-related queries you may have, and can be contacted via email, live chat and telephone from 9am until 5pm Monday to Friday, excluding bank holidays.
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Please note: to install the latest guidance files for NBS Contract Administrator v3.0.1, please also refer to ‘Update 2025-1 April 2025’ below and follow the installation instructions.
Licence Manager reports that the licence file is not stored in the directory where it was installed
Summary When a licence is unlocked to a certain location, it is locked to that place and moving it will render it unreadable. If you have moved the licence file, you will be prompted with the ...
Why there are only 4 certificate templates in my job
Issue You want to issue a certificate that is not showing in the list of templates but when you look at the certificate templates there are only four generic ones. There are no certificates for ...
Which NBS products support the RIBA Domestic and Concise Building Contracts
The table sets out which NBS products support the RIBA Domestic Building and RIBA Concise Building contracts.
Migrating your installation of NBS Contract Administrator to a new server
This guide will detail the steps required to migrate the NBS Contract Administrator files stored on the network from your existing server to a new one.
Error has occurred. This could be due to NBS Contract Administrator attempting to open an invalid database
Symptoms When launching NBS Contract Administrator the following error message is displayed: "An error has occurred. This could be due to NBS Contract Administrator attempting to open an invalid ...
Error: The job is being edited
Summary When trying to access a Job in NBS Contract Administrator, you get the following error message:
Error: Region not set to English (UK)
Summary When opening NBS Contract Administrator or NBS Scheduler you get the error message, “To use the software, you must set your system to use English (UK) Regional Settings”.
Printing and exporting in NBS Contract Administrator
Summary When creating forms in NBS Contract Administrator it is possible to preview or print them in draft before you issue the forms.
How do I apply an online update to NBS Contract Administrator?
Summary NBS delivers incremental online updates for NBS Contract Administrator using the NBS online updating mechanism.
Change NBS Contract Administrator Datastore
Summary To change the Datastore location (the CAFtab.cadb) in NBS Contract Administrator, click on Tools > Options and select the File Locations tab.
Recalling the last form in NBS Contract Administrator once it has been issued
Summary Once you have issued a form in NBS Contract Administrator, it will change the status from Draft to Issued. That form is then protected from editing.
NBS Contract Administrator and VAT
Summary We have received a number of requests to clarify the position regarding use of this product and VAT.