Intelligent construction specification, in the cloud. Work together on specs in real-time, across organisations and locations

A range of subscription options to make NBS Chorus work for you

Now live! A brand-new NBS Chorus package created specifically for practices working on smaller works and projects

Calculate the ROI for your business and gain a clearer understanding of the benefits that you may be able to achieve by using NBS Chorus

NBS offers a range of tools for specification and collaboration

A dynamic and unified classification system for the construction industry covering all sectors

A comprehensive online collection of construction related standards, regulations, technical advice and articles

NBS provides a range of tools to help connect your CAD model to your specification model

Our legacy products are now retiring. Find out all you need to know about this transitional period.

PlatformResourcesSupportEventsAbout NBS for SpecifiersNBS for ManufacturersNBS ChorusNBS SourceUniclass 2015 0345 456 9594 Sign in / Register

Platform

NBS Chorus Plans and features Small works New ROI Calculator New Book a demo Sign in to NBS Chorus NBS Source New Browse by category Browse by manufacturer For manufacturers Go to NBS Source Other tools Uniclass 2015 Construction Information Service (CIS) Plug-ins Product retirement New

Resources

Knowledge Working remotely New Sample Specification Case studies Authors

Support

Support Training Downloads and updates

About

About NBS Newsroom Partners

Platform

NBS Chorus Plans and features Small works New ROI Calculator New Book a demo Sign in to NBS Chorus NBS Source New Browse by category Browse by manufacturer For manufacturers Go to NBS Source Other tools Uniclass 2015 Construction Information Service (CIS) Plug-ins Product retirement New

Resources

Knowledge Working remotely New Sample Specification Case studies Authors

Support

Support Training Downloads and updates

About

About NBS Newsroom Partners

Support Policy

This NBS Support Policy details how and when you can access support for your NBS products.

NBS Customer Support Services are available to provide you with an efficient and effective support service so that you may enjoy NBS products with ease.

Support channels

If you require support please locate your product below for information on how to contact us.

Product

Support

NOTE: Support for NBS Create, NBS Building and NBS Landscape will end on 30 June 2021. More information.

NBS Create

NBS Building

NBS Landscape

NBS Contract Administrator

NBS Scheduler

NBS Plug-in for Autodesk® Revit ® NBS Websites

UK:

Monday – Friday 8:00am – 5:30pm GMT

Telephone:

UK: 0345 456 9594

Rest of the world: +44 191 232 9594

Email: support@theNBS.com

Live chat: theNBS.com

Online: theNBS.com/support

NBS Chorus

UK:

Monday – Friday 8:00am – 5:30pm (GMT)

Login to NBS Chorus to access support from the Help menu.

Support tickets: raise a support ticket from within NBS Chorus.

Live chat: available within NBS Chorus Self Service

Knowledge base: available within NBS Chorus*

Email: support@theNBS.com

Telephone:

UK 0345 456 9594

Rest of the world +44 191 232 9594

Response times

We aim to resolve support requests within one working day.

Should a support request require escalation to our technical or development teams for further information or investigation, this may impact the time it takes to resolve your issue. In these instances, we will provide regular updates on our progress.

Feedback

NBS Customer Support Services welcomes your feedback on your experience of our support service. You will offered the opportunity to provide feedback following resolution of your support request.

The NBS Support Policy is a guide only and does not represent a legal contract. NBS reserves the right to amend this policy from time to time.

August 2018