Privacy Policy

RIBA Enterprises Limited (“we” or “us”) respects your privacy and will do its best to safeguard your personal information.

We sometimes need to collect and hold personal information so that we can deliver our services to you. If we do not collect such personal information, then we may be unable to provide you with the services and products you have requested. This privacy policy tells you about our use of any personal information you give to us including via phone, by email, in letters or by using our services, products or online content.

By visiting our sites you are accepting and consenting to the practices described in this policy. Any changes we may make to our privacy policy in the future will be posted on this page (and, where appropriate, notified to you by email). Please check back frequently to see any updates or changes to our privacy policy.

Who we are

We are the knowledge and information arm of the Royal Institute of British Architects (RIBA). We commercially provide information and knowledge to construction professionals, both in the UK and overseas.

What information we collect

When you use any of our services, products or online content, we may receive personal information about you. The kind of information we collect and hold includes, but isn’t restricted to, your name, email address, telephone number and company name. We also keep information about your use, and payment for, our services, products and online content.

How we use your personal information

We use the information we hold about you in the following ways:

How we will get in touch with you

We may get in touch with you:

When we might share your information with other people

We will not share your personal information unless:


We also use cookies on our websites and we collect IP addresses from visitors to our websites. Cookies are small amounts of information that we store on your computer. Our system issues these cookies to your computer when you log on to the site. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalise the content of the site for you. You may set up your computer to reject cookies although, in that case, you may not be able to use certain features on our sites.

About sensitive personal information

Sometimes, you may provide us with additional sensitive personal information. We will never share sensitive personal information with businesses or people outside RIBA Enterprises without your consent.

How to contact us

If you or have any questions about how we may use your personal information data, have any concerns or wish to make a complaint about our handling of your personal information, please contact our Data Protection Manager, Peter Fruin, either by post at RIBA Enterprises Limited, The Old Post Office, St Nicholas Street, Newcastle upon Tyne, NE1 1RH, or by email to Our Data Protection Manager will investigate any complaints you notify to us and we will aim to ensure that any complaint and any queries you submit to us are resolved in a timely and appropriate manner.

You can also request a copy of your personal information that we hold on our systems by contacting our Data Protection Manager (using the above details) and if any personal information that we hold about you is incorrect, you may request its correction. We may make a small administrative charge for this, and will need proof of your identity.