Unpaid overdue bills are a major headache for all businesses. They result in extra administration and ‘run around’ for accounts staff; a drain on resources.

Even more serious is that tardy payers play havoc with a business’s cashflow and, if not addressed, can undermine the health and even the survival of the business.

In this series of role plays – based on real life experiences – we will examine a number of commonly encountered problems and will give you tips on how to deal with them.

Key learning points:

  • How to recover undisputed debt
  • Tactics to use including how to secure part payment
  • Terms on which you can continue to do business with a supplier who has outstanding debt
  • How hard to push a supplier for payment

About the contributors

Hay & Kilner Solicitors is one of the leading law firms in Newcastle upon Tyne. They offer a complete commercial and personal legal service to clients – locally, nationally and overseas.

Neil Harrold is a Partner at Hay & Kilner and heads up the Insolvency team. He is a licensed insolvency practitioner, having been the first solicitor in the North East to pass the Joint Insolvency Examination Board (JIEB) exams. Neil deals with all aspects of corporate and personal insolvency, as well as advising creditors and directors on their rights and responsibilities in insolvency related issues.

Rodney Jones is a Partner at Hay & Kilner, in the Commercial Disputes team. He has many years of broad experience in a range of litigation matters and is now substantially committed to exploring forms of alternative dispute resolution, including mediation, to find the optimum solutions for his clients.

Lucy Gray is a Solicitor in the Commercial Disputes department and advises clients on a wide range of commercial litigation matters, including contractual disputes, intellectual property, professional negligence, property disputes, insurance and economic loss recovery.

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